Frequently Asked Questions

We know that renting an apartment can sometimes be a confusing process.  We here at River City Real Estate try to make your renting experience both comfortable and easy!  Below, are some of the more common questions frequently asked by our tenants.

 

Question:     
How long is the term of my lease?
Answer:       
Our standard lease term is 12 months. 
 

Question:
Can I break my lease?
Answer:
Your lease is a legally binding contract.  However, we understand that sometimes folks have to move or relocate for a variety of reasons- job transfers, family troubles, and so on.  We offer our tenants several options in order to be released from their leases:

  • Breaking the lease.  You certainly have the option of moving out.  However, please keep in mind that you have signed a legal contract with our company to rent and fees associated with breaking the lease.
     

  • Tenants may re-rent their units.  Re-renting is similar to subletting except the new person doesn’t assume your lease, but signs a new one.  To find out more about re-renting, email a leasing agent at rivercityleasing@comcast.net for complete details.


Question:

What about "sub-leasing"?
Answer:
We do not allow what is commonly termed "sub-leasing".  That is, letting someone else stay and pay the rent under your lease.  As mentioned above, you are legally responsible for the terms of the lease.  Should you let someone "sub-lease", and that someone damages the apartment, or violates any of the terms and conditions of the lease- YOU would still be responsible.  Having this person come in and sign a new lease with us would release you from your lease, as well as the responsibility for the unit.

 

Question:
Do you allow pets?
Answer:
Yes, we allow pets at all but one of our properties.  We have recently reduced our monthly pet fee to $35.00 per pet.  There is however, a $200.00 non-refundable pet fee that is due at the beginning of your lease term.  Sorry - we do not allow Rottweilers or Pitbulls.

 

Question:
How much is the security deposit?
Answer:
Your security deposit amount will vary- based upon the price of the apartment that you rent.  The security deposit is anywhere from one to two month’s rent depending on application status.

 

Question:
When do I get my security deposit back?
Answer:
After the end of your lease term, we will conduct a move-out inspection.  You are invited to attend.  After this inspection, should there be no deductions for damage or loss, we will mail your security deposit 45 days after the day you move.  Please make sure we have your forwarding address.

 

Question:
Where can I park my vehicle?
Answer:
At most of our properties, we provide paved, off-street parking.  In order to use these lots, you will be given a parking pass that is displayed/hung on your vehicle's rear view mirror.  These passes are transferable from one vehicle to another, however, each vehicle on the lot MUST have a pass displayed, or it will be towed.  This is to ensure adequate parking for our tenants.  At those properties that do not have specified parking areas, there is on-street parking throughout those neighborhoods.

 

Question:
What if I have a maintenance or repair concern?
Answer:
All routine maintenance and service requests must be made in writing.  Simply come by the leasing office to fill out a Maintenance Service Request between the hours of Monday 8: 00 AM- Friday
5:00 PM.

 

Question:
What about after hours service calls or emergencies?
Answers:
We have service personnel who are on call 24 hours a day for after hours service and emergencies.  You can call our office at
(804) 358-7801, and when prompted, press the number for our "After Hours/Emergency Hot-Line".  You will be given a pager number to contact our after hours staff.